CANCELLATION OF RESERVATION:
The cancellation of a reservation is governed by the current legislation establishing the “Concierge of Tourism” of Asturias which reads as follows:
⇒ If the client does not arrive before 10pm on the day set for the start of the stay, the reservation will be considered canceled and he / she will not be able to postpone said entry on another day (unless agreed with the owner).
⇒ “At any time the user may cancel the reservation, be entitled to a refund of the amounts they had paid. Nevertheless, when the withdrawal is communicated to him with more than seven and less than fifteen days prior to that for the occupation, the owner of the establishment may retain 50% of the deposit, or all of it if communication is made within seven days prior to that date. ”
⇒ However in our policy of “cancellation of reservation”, perform the total return of the reservation if notice of cancellation is notified more than seven days from the date of entry hired. If notice is within the last seven days, the amount of the reserve is left on deposit for a possible change of dates, may make another reservation within one year from the date canceled (can not be used in the months of “June (second fortnight), July, August, September, Easter, national bridges and Christmas” as well as “must be at least the minimum of the same days as the canceled reservation”, It must also be taken into account that the dates on which you wish to make this type of reservation that is in deposit may be occupied by other customers, staff vacations or maintenance work (it is convenient to ask before to know the state of the apartment) and thus the customer is always the possibility not give up the amount previously delivered.
⇒ Reservations for cancellations are totally “non-transferable and personal“, this means that the owner of a reservation which is canceled can not pass it on to another person (relatives, friends), under any circumstances.
HOUSE RULES IN THE APARTMENTS:
• DO NOT ALLOW THE ACCOMMODATION IN APARTMENT NUMBER OF A SUPERIOR TO CONTRACT OR IN NO EVENT EXCEED FOUR MORE PEOPLE A BABY.
•APARTMENTS DO NOT OFFER DAILY CLEANING BUT HAVE THE BASIC TOOLS FOR CONDUCTING.
• NO PETS ALLOWED.
• IN OUR ACCOMMODATION ARE NOT ALLOWED, PARTIES OR MUSIC HIGH. HOUSE RULES ARE SOME (WITH NEIGHBORS OF OTHER APARTMENTS) OUR ACCOMMODATION IS FOCUSED TO STAY BASED ON THE PEACE AND ENJOY WITH FRIENDS AND FAMILY.
• IN THE EVENT OF DAMAGE TO THE APARTAMET DUE TO MISUSE OR ABUSE, THESE WILL BE CLAIMED FROM THE RESERVATION HOLDER
• IN CASE OF EARLY DEPARTURE, YOU WILL NOT BE ENTITLED TO A REFUND OF THE AMOUNT.